Chester’s £72m Northgate Market Boosts Traders’ Growth and Footfall

Businesses that relocated from Chester’s historic market hall to the city’s £72 million Northgate development are experiencing notable success, with many reporting increased customer numbers and significant growth since the move.

Among the thriving traders at the new Chester Market is Otis Barbershop, one of several companies assisted by Mackenzie Jones Solicitors in securing their positions within the 36,000 sq ft Exchange Square venue.

When traders prepared to leave the old market in 2022, Mackenzie Jones, a law firm with offices in Chester, St Asaph, and Menai Bridge, represented multiple businesses during lease negotiations, helping them establish a future in the ambitious regeneration project.

Four years on, the positive outcomes are clear. Otis Barbershop owner Jed Lloyd describes business as “incredibly busy” at what has become one of Chester’s most vibrant and frequented locations.

“Our vision has always been to be more than a barbershop, to offer customers a place to relax, talk openly and experience a luxury haircut that suits their lifestyle,” Jed said. “We have a real passion for mental health and strive to create a friendly, welcoming environment. Mackenzie Jones helped us make that leap, and the support they have given us has been invaluable. We see the market as the central hub of Chester – clients love it, footfall is strong and the atmosphere is brilliant. Since moving, we’ve launched our own product line and gone from strength to strength.”

Jed, who trained in London and has worked internationally in Dubai, Mauritius, and the United States, opened his first Chester barbershop over six years ago. Alongside colleagues Jonny and James, he has built a loyal customer base that includes local businesses, strengthening ties within the city centre.

One regular customer is Andrew Foley-Jones, director at Mackenzie Jones and author of the popular It’s Always Sunny in Wrexham book series. He described witnessing the traders’ success as rewarding following a pivotal moment in Chester’s retail history.

“When we first assisted traders with the move from the old market, there was naturally a mixture of excitement and uncertainty,” Andrew said. “The market has always been an important part of Chester’s identity, but what has happened since shows what investment, ambition and independent businesses can achieve when the conditions are right. Otis Barbershop is one of several success stories, and we’re delighted to have played a part in helping businesses establish themselves in what has become one of the city’s most vibrant destinations.”

Andrew added: “We’ve continued to grow our commercial presence across Chester, North Wales and the wider North West – so it’s particularly pleasing to see so many of the companies we’ve supported doing the same.”

Currently, Chester Market hosts approximately 40 independent traders, food vendors, bars, and retailers, drawing visitors from across the region and contributing to the ongoing regeneration of the city centre.